Terms of service

Last updated: 2 October 2026

This website is operated by Sterling. By visiting sterlingukshop.com or purchasing from us, you agree to these Terms of Service.

Online Store

Sterling sells consumer products online, including slippers and related items.

By placing an order, you confirm that the information you provide is accurate and complete.

Products and Availability

We try to display product descriptions, images, prices, colours, and availability as accurately as possible. However, small variations may occur depending on screen settings, lighting, and product batches.

We reserve the right to update, change, or discontinue products at any time.

Pricing and Payment

Prices are shown on our website at checkout. We reserve the right to correct pricing errors before accepting an order.

Payment must be completed at checkout using the available payment methods.

Order Acceptance

After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance. We reserve the right to cancel or refuse an order where necessary, including in cases of suspected fraud, pricing errors, stock issues, or incorrect customer information.

Delivery

Delivery times are estimates and may vary due to courier delays, customs, address issues, or events outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Nothing in these Terms affects your statutory rights.

Website Use

You must not use this website for unlawful purposes, attempt to interfere with the website, upload harmful code, or misuse any part of the service.

Intellectual Property

All content on sterlingukshop.com, including text, images, branding, design, and layout, belongs to Sterling or its licensors and may not be copied or used without permission.

Limitation of Liability

We are responsible for losses that are a foreseeable result of our breach of these Terms or negligence. We are not responsible for losses that are not foreseeable, business losses, or issues caused by events outside our reasonable control.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

Contact

For questions about these Terms, contact us at contact@sterlingukshop.com.